FAQ
General
What services do you offer?
We convert your designs into XHTML and CSS codes. Our service is targeted for web design agencies and freelancers.
When are you available?
We work from Monday to Saturday.
How fast would you deliver a page?
One business day
Do you also do design work?
Yes. Our custom designs packages start at 749+ USD, if you're interested please contact us.
Pages
What´s your definition of a new page?
We define a new page as any page where the layout or even the content is different from the initial page.
Can you handle the conversion of websites with tables?
Yes we can.
On what browsers should I expect compatibility of my template with?
All major browsers - Internet Explorer 6, 7; Safari, Firefox and Opera
Will my pages be made public?
We need your permission to do this.
Do you retain rights over templates?
No. Customers will have all rights to the template
FILES
What files should I provide you with?
Its preferable that a photoshop PSD source file. We also accept other formats like GIF, PNG, JPG, and AI. All files must be in high quality. You should also send any custom fonts used in the design.
In what format should I send the files?
We advise you compress and bundle the files to be sent to us using either Winzip (.zip) or WinRar(.rar) format.
How can I send you the necessary files for my project?
Please make use of the form on Order Now page.
Billing & Payments
What forms of payment do you accept?
We accept PayPal as payment method for now.
When should I make payments?
For new clients, full payment is to be collected before the commencement of a project. We expect our existing clients to pay at least 50% of project fees before we commence work on the project.
Do you offer any discounts on bulk orders?
Yes, discounts on bulk orders are applicable after 10 pages.
What´s your refund policy?
You can get a refund if you cancel the project before we start working on it.